Lucy Crofts
Head of Operations (HR) @Ted Wragg Trust
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WORK HISTORY
Head of Operations (HR) @Ted Wragg Trust
Exeter, GB
EDUCATION
University of York
Maths/Stats, Maths and statistics
SKILLS
ABOUT LUCY CROFTS
Now leading the HR Operations for the Ted Wragg Trust, I am using my experience from nearly 35 years at PwC, as a strategic leader known for my people-focused approach to problem solving combined with strong analytical skills. I excel in engaging senior stakeholders, building networks, and influencing key decisions. I lead with a proactive, pragmatic approach, maintaining strong organisational skills while being a trusted confidante, calm under pressure. I drive implementation of strategic priorities, lead people agendas, manage operations, and enhance stakeholder engagement, resolving issues to ensure seamless execution. My previous leadership roles in Risk Management, Digital Lab Governance and Talent & Development and as EA to the UK Board member for People have honed my ability to navigate ambiguity, transform processes, and support complex projects with confidentiality and sensitivity.
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