Lucy Brown
Card Fraud & Disputes Manager @Lendable
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WORK HISTORY
Card Fraud & Disputes Manager @Lendable
London, GB
Responsible for leading and overseeing the Card Fraud & Disputes function across both UK and US markets. Accountable for the strategy for fraud prevention, detection and dispute resolution. Leading and coaching a multi-skilled large operational team. Identify opportunities for product refinement and process automation to ensure scalability across fraud and disputes for UK and US. Actively liaise with analytics to monitor fraud/disputes trends to proactively adapt strategies and maintain fraud losses.
ABOUT LUCY BROWN
Specialising in Fraud, Chargebacks & Anti Money Laundering
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