Lucy Brown
Customer Service Centre Performance Manager @Volkswagen Group UK Ltd
Milton Keynes, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jan 2023 — Present
Customer Service Centre Performance Manager @Volkswagen Group UK Ltd
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Milton Keynes, GB
EDUCATION
2013 — 2014
International Compliance Association
Advanced Certificate in Compliance
SKILLS
Process ImprovementManagementLeadershipCall CentersPerformance ManagementFinancial ServicesComplaint ManagementCustomer Relationship Management (Crm)Customer ExperienceCustomer ServiceAccount ManagementSalesRecruitingCoachingBusiness-to-Business (B2b)Contact CentersTeam LeadershipBusiness Process ImprovementOperations ManagementTeam ManagementRegulatory Compliance
ABOUT LUCY BROWN
CSC Performance Manager at Volkswagen Group UK LTD
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