Luc Maney
Head of Customer Success at SentriLock | Ex-Zillow
- Role
- Manager of Customer Success at SentriLock
- Location
- Cincinnati, OH, US
- LinkedIn followers
- 500 followers
About Luc Maney
Seasoned technology and customer success leader with 15+ years of experience spanning…
Experience
Manager of Customer Success
Apr 2025 — Present · Cincinnati, OH, US
I lead the strategic vision and execution of our customer success initiatives, ensuring our customers achieve measurable value and long-term success with our access management solutions. I oversee a high-performing team of Customer Success Managers and collaborate cross-functionally to deliver customer-centric experiences that drive retention, satisfaction, and growth.
Education
University of Cincinnati
Bachelor of Arts (BA), Psychology & Philosophy
2005 — 2009
Hondros College of Business
Real Estate
2010 — 2010
Skills
- Account Management
- First Time Home Buyers
- Public Speaking
- Marketing
- Management
- Customer Satisfaction
- Training
- Strategy
- Strategic Planning
- Customer Retention
- Customer Service
- Investment Properties
- Sellers
- Working with First-Time Home Buyers
- Building Relationships
- Salesforce.com
- Strategic Partnerships
- Presentation Skills
- Sales
- Relocation
- Selling
- Real Estate
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