Lucky Samaiyar

About Lucky Samaiyar

Personal request.I am looking. For a job, please help A challenging and performance oriented senior level position with a reputed organisation.Personal Summary :14+ years of work experience in varied fields of team management,coaching and feedback, people management and training gaining and imparting knowledge all along, making me a complete professional ready to take up any challenge in ever changing environment. Professional Strengths : Analytical and Interpretation skills Training and Learning Management People Management and Mentorship Strong motivational and support skills Change ManagementNotable Achievements:Dell International Services, Hyderabad Certified on manager development program by Dell Learning and development Dell Certified Master Trainer Dell Certified Social Media and Community Professional Certified Level 1 and Level 2 trainer by Rubicon Training Systems Certified trainer for Customer Handling Skills by Achieve Global Silver award in dec 2014 Bronze award October 2015 On the Spot award for Q1 ‘13 ( Awarded for business level project) Extra miler October 08 Stack Ranker champ December 08

Experience

1. Operations Project Manager

   Infosys

   Apr 2022 — Present · Hyderabad, IN

   Coordinate internal resources and third parties/vendors for the flawless execution of multiple projects• Ensure that all projects are delivered on-time, within scope and within budget• Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement productivity, quality, and customer-service standards; resolve problems; complete audits; identify trends• Develop operations systems by determining product handling,develop, implement, enforce, and evaluate policies and procedures;• Assist in the definition of project scope and objectives, involving all relevant internal stakeholders and ensuring technical feasibility• formulating strategy, improving performance, procuring resources and securing compliance. Mentor team members, find ways to increase quality of customer service and implement best practices across all levels.• Ensure resource availability and allocation• Develop a detailed project plan to monitor and track progress

Education

• BIT Mesra Student-Industry Relations Cell

  Bachelor of Computer Application

Skills

• Training
• Team Management
• Technical Training
• Microsoft Excel
• Presentation Skills
• Windows
• Hardware Support
• Microsoft Word
• Team Leadership
• Technical Support
• Goal Seek
• Windows 7
• Public Speaking
• Microsoft Office
• Interpersonal Communication
• Team Building
• Interpersonal Skills
• Computer Hardware
• Classroom Management
• Hardware Diagnostics