Lucky Kapur
Sr. Vice President - Service Delivery
- Role
- Sr Vice President Service Delivery at Eosglobe
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
About Lucky Kapur
Insightful experience of more than 22 years with some of India’s largest BPOs & Captive…
Experience
Sr Vice President Service Delivery
Jun 2023 — Present · Mumbai, IN
Education
Delhi University
Bachelor’s Degree, Humanities/Humanistic Studies
1996 — 1998
Manav Sthali School
High School, Humanities/Humanistic Studies
1993 — 1995
Skills
- Sla
- Bpo
- Outsourcing
- Talent Acquisition
- Service Delivery
- Performance Management
- Crm
- Management
- Team Building
- Operations Management
- Telecommunications
- Business Process Outsourcing (Bpo)
- Contact Centre
- Mis
- Employee Engagement
- Workforce Management
- Recruiting
- System Administration
- Contact Centers
- Leadership
- Offshoring
- Management Information Systems (Mis)
- Transition Management
- Customer Relationship Management (Crm)
- Team Management
- Call Centers
- Vendor Management
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