Lucio Costa
Operations Manager @Make Venues
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WORK HISTORY
Operations Manager @Make Venues
London, GB
ABOUT LUCIO COSTA
Experienced Operations Conference and Events Manager with a demonstrated history of working in the hospitality industry. Skilled in Catering, Food & Beverage, Hospitality Management, Hospitality Industry, and Event Management. Strong operations professional with proven track record of success in meeting and exceeding demanding objectives in fast paced environments. High energy, problem solving, self starter adept at delivering exceptional customer value to complex, ultra high profile corporate clients who require a world class experience.Top Level Skills include:•Leadership/Management skills: Motivating and inspirational, responsible for recruitment, hiring, induction, training and day to day management of 100+ full time and interim staff.•Budget/Finance management: Development and reconciliation of Conference and Events staff budgets, reducing expenses positively impacting the bottom line.•Client Facing: Point person for high profile events which require a high degree of patience and flexibility.•Sales: Actively identify opportunities to cross and upsell products and services to increase Event revenue.
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