Lucien Heart
- Role
- Senior Customer Success Manager at GitHub
- Location
- Boulder, CO, US
- LinkedIn followers
- 500 followers
About Lucien Heart
SUMMARY: Passionate Customer Success leader who believes in succeeding with a smile…
Experience
Senior Customer Success Manager
Oct 2021 — Present
Driving a strategic and data-driven approach to growing net revenue retention and product adoption in our most valuable enterprise customers: Ford Motor, Target, Shopify, etc- Recognized for leading critical projects to scale team effectiveness across Customer Success and foster cross-functional synergy between Sales, Services, Support, and customer-facing teams - Building repeatable team processes and creating automated success play to scale the Customer Success Org and leverage CS tooling to measure and achieve outcomes - Fostering culture and team values to build team solidarity and a world-class Customer Success Org I love working for GitHub, and I love what I do!
Skills
- Customer Service
- Coaching
- Management
- Software as a Service (Saas)
- Psychotherapy
- Team Building
- Editing
- Personal Development
- Training
- Social Media
- Leadership Development
- Leadership
- Project Management
- Building Relationships
- Wellness
- Entrepreneurship
- Start-Ups
- Team Management
- Writing
- Copy Editing
- Consulting
- Team Leadership
- Public Speaking
- Customer Success
- Teaching
- Program Management
- Strategy
- Strategic Planning
- Driving Results
- Mindfulness
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.