Lucien Benacem
Staff Product Manager @ecobee
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WORK HISTORY
Staff Product Manager @ecobee
Toronto, ON, CA
Currently leading the Smart Security business unit, which develops our Smart Security subscription service that delivers security, peace of mind and comfort for our customers. I own the overall strategy and roadmap for the service and lead a team of 2 Product Managers. My role also includes oversight of our Camera, Sensor, and Machine Learning teams. Grew paid subscribers by +298% within 2 years through the launch of a Professional Monitoring tier, an engagement-oriented trial experience, a Smart Doorbell Camera and on-thermostat security experience
EDUCATION
University of Toronto
Mobile Business Technologies & Applications Certificate, Computer Science
Queen's University
M.A.Sc., Electrical Engineering - Wireless Communications
Queen's University
B.Sc.(Eng.), Electrical Engineering
SKILLS
ABOUT LUCIEN BENACEM
I\'m currently a Staff Product Manager at ecobee, leading our Smart Security team. We\'re creating peace of mind and comfort for our customers through our Smart Security service. Before this, I led our Home Services team where we delivered quality products and services in the moments customers need them. This included launching the Air Filters subscription service and Pro Install service. I also own the roadmap for our Subscriptions Core System, which underpins ecobee\'s B2C subscription services (Smart Security and Air Filters). In addition, I led all of ecobee\'s strategic integration partnerships (Amazon Alexa, Google Assistant, Apple HomeKit, Spotify, Samsung SmartThings, and others).At Top Hat, I used Big Data to discover deep insights and drove key business decisions on our mobile and web products. At Bond, I led the Digital Mobile team, where I was focused on building innovative mobile solutions for our clients and driving the organization\'s mobile strategy forward. Prior to that, I was the Mobile Production Manager at Spreed, where I built apps as well as analytics and advertising solutions for the news industry. In 2009, I completed my M.A.Sc. degree in Electrical Engineering, specializing in wireless communications at Queen\'s University. I am passionate about emerging technologies and enjoy applying my skills towards solving meaningful problems at scale.Summary of Strengths• Driven and creative individual that excels in a fast-paced and collaborative agile environment. • Capable of managing complex projects under rigid constraints. Transformed ecobee into a hardware + subscriptions company by launching and growing 2 B2C services. • Excellent analytical and problem-solving skills developed through 14 years of experience in Product.• Detail-oriented with an eye for simplifying product UI/UX while enhancing quality and performance. • Strong leadership, team-building and interpersonal skills.• Exceptional communication skills; effectively conveys ideas in verbal/written capacities.• Passionate about emerging technologies and solving meaningful problems at scale.Technical Skills• Experienced building Smart Home VUIs for the Google Assistant and Amazon Alexa using Node.js/Java. • Solid understanding of iOS (Swift, Objective-C), Android (Java) mobile development. • Experienced with relational DBs, SQL and R for data analysis. Proficient in Python, HTML, CSS, JS.• Seasoned at rapid wire-framing and UI design using Sketch and in design using Photoshop. • Skilled in large system modeling and simulation using MATLAB/Simulink.
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