Luciano Radelich

District Manager @MBI Brands

NS, CA

Provide strategic leadership and support to franchisees across the Maritimes, with a focus on driving sales growth, enhancing guest satisfaction scores, and improving third-party food safety audit results. Lead and coordinate regional business development initiatives while offering high-level business consulting and operational coaching. Support franchisees in achieving profitability through financial analysis training, brand standard compliance, and operational excellence. Promote continuous improvement by facilitating the sharing of best practices across the region.Achievements- Expanded the brand with 7 new locations across the region- Delivered consistent double-digit same-store sales growth year over year- Achieved double-digit increases in customer satisfaction scores- Set and broke the highest single-day sales record three days in a row- Contributed to the creation of the Hospitality and Operational Excellence Scorecards- Co-developed the company’s Catering Program from concept to launch.

Information Technology Institute

Diploma, Applied Information Technology