Luciano Lucky Santos
Cybersecurity Project Manager @Carnival Cruise Line
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WORK HISTORY
Cybersecurity Project Manager @Carnival Cruise Line
Description:Enhance personnel performance and project execution by uncovering skill gaps in the Certificate Management project and facilitating a smooth transition. Navigate an outdated and unstructured system, rebuilding security processes from the ground up. Conduct extensive outreach, cooperate with key stakeholders, and devise a structured onboarding process to integrate applications into the new system.Highlights of accomplishments in this role include:• Headed a company-wide initiative to mitigate security risks across 36 applications, cutting costs by 60%($2.25M to under $1M) and securing 99% stakeholder buy-in through cross-functional collaboration.• Assessed and revived the stalled project, gained executive buy-in, and led a cross-functional team of 12-15, from Application Managers and VPs, to close critical gaps following a prior data breach.• Projected $2M+ in cost savings by steering the creation and deployment of a centralized Certificate Management program, confirming secure, company-wide certificate handling for 7K+ applications.• Optimized Agile workflows by coaching teams through process improvements, refining prioritization strategies, and working with team members to drive Agile transformation, maintaining alignment with company objectives.
EDUCATION
Monarch High School
H.S. Diploma
ABOUT LUCIANO LUCKY SANTOS
As a strategic IT Security Project Manager with a passion for business transformation and risk mitigation, I bring a wealth of experience in project and program management, IT security, and Agile frameworks within the technology and security industry. My career has been marked by a relentless pursuit of excellence, demonstrated through my ability to drive efficiency, mitigate security risks, and spearhead transformative IT programs. At the forefront of security process optimization, I have played a pivotal role in revamping outdated systems, mentoring teams, and collaborating with key stakeholders to enhance security frameworks. Recognized for my proactive and solution-driven approach, I have been a driving force in streamlining complex IT initiatives, showcasing a commitment to innovation, efficiency, and operational excellence. Beyond technical prowess, my leadership style is characterized by compassion and motivation. I excel in cultivating robust relationships with stakeholders, executives, and cross-functional teams, leading high-performing teams, and fostering collaboration across departments. I pride myself on striking a delicate balance between security, agility, and innovation. A few of my career highlights include: Headed a company-wide initiative to mitigate security risks across 36 applications, cutting costs by 60%($2.25M to under $1M) and securing 99% stakeholder buy-in through cross-functional collaboration. Projected $2M+ in cost savings by steering the creation and deployment of a centralized Certificate Management program, confirming secure, company-wide certificate handling for 7K+ applications. Prevented $5M+ in lost revenue by creating a prioritization framework that focused cross-departmental efforts on completing 13 mission-critical projects. Elevated network performance by 175% while reducing risk by leading a company-wide network infrastructure refresh within a $3M budget.\"Security is not a product, but a process.\" — Bruce Schneier
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