Luciano Alicino

Hotel Director @Viking

Barletta, IT
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Feb 2015 — Present

Hotel Director @Viking

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Opening a brand new Ship- Responsible for the day to day operations of Rooms Division and F&B - Ensuring compliance with Company Standards- Training of new Hotel Managers- Trained Chinese employees for the launch of the Chinese Operation Outbound- Developing crew members to prepare them for career advancement- Developed HR software for Payroll- Building an effective and efficient team- Guests interaction and entertainment- Complaint handling- Participated to the training workshop on “Leadership for Hotel Managers”- Responsible for the financial results of the ship

EDUCATION

2012 — 2012

Six Sigma Green Belt

Certified Green Belt

N/A

ITIS Onofrio Jannuzzi

Higher National Diploma

2000 — 2002

WestminsterKingsway College

Professional Certificate

2002 — 2006

University of Westminster

Degree

2006 — 2007

American Hotel & Lodging Educational Institute

Bachelor of Science

SKILLS

Hospitality IndustryRevenue AnalysisOrganizational DevelopmentTourismRooms Division ManagementFood & BeverageCustomer SatisfactionTrainingResortsOrganization & Prioritization SkillsMicrosPeople DevelopmentOperations ManagementRooms DivisionCommunicationFront OfficeManagementGuest RecoveryHospitalityDepartment BudgetingPre-OpeningHospitality ManagementCultural DiversityHotelsHotel Management

ABOUT LUCIANO ALICINO

A dedicated, proactive and self-motivated professional with extensive experience in the…

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Luciano Alicino — Hotel Director at Viking in Barletta, IT | Unifers