M. Lucian Caprau

General Manager @Best Western Plus

San Luis Obispo, CA, US
MOBILE NUMBERS
+18•••••••66

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WORK HISTORY

Nov 2019 — Present

General Manager @Best Western Plus

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San Luis Obispo, CA

Responsible for overseeing all business aspects (operations, sales, marketing) of two hotels. Attracting and training hospitality champions.

EDUCATION

1997 — 1998

Open University Business School

MBA, Hospitality Management, Strategic Marketing

2002 — 2002

The University of Iowa Tippie College of Business

MBA courses:, Marketing Management, Strategic Negotiations, Management in Organizations, Business Administration

1989 — 1995

West University of Timisoara

MA, Philology and Philosophy

SKILLS

Training StaffSales TrainingsBrand LoyaltyAutomotive FinancingPrice OptimizationEntrepreneurshipLodgingBudgetsTeam MotivatorOperational EfficiencyRestaurant ManagementResort ManagerConvention ServicesCateringCustomer LoyaltyRecruitingEntrepreneurial SkillsDirector of OperationsCustomer SatisfactionCreative WritingResortsMarketing StrategySales RecruitmentRevenue AnalysisFinanceCreative StrategyRevenue ManagementEmployee TrainingMulti Unit ManagerMarketingHospitality ManagementYeld ManagementCreative Problem SolvingTrade ShowsInternational SalesPurchasing ManagementYield ManagementPurchase ManagementHotelsHospitality Industry

ABOUT M. LUCIAN CAPRAU

After more than two decades of success on three continents, I have created and perfected a business model that has yet to fail. I have turned around businesses that were free-falling, businesses that even their owners gave up on, and hired me just for \"a little facelift\" and some presale cosmetic work. Four months later, they have fallen in love all over again with their own business, and any sale was out of the question. A year later I was offered ownership in the company, just to stay with them. This is just one example. There are other success stories that exist because of my business philosophy which I call “1 Degree Fahrenheit”. Want to know what it is? I bet you do. Go ahead, hire me! Because only ahead you can go, if you do. Expertise Area Description: Highly accomplished Senior Executive, General Manager, Director of Operations, Director of Sales and Marketing, Corporate Trainer, Restaurant Owner/Manager equipped with a toolbox of ideas and successful track record of leading companies to business expansion, sales growth, operational efficiency, and significantly increased profitability. An innovative leader, skilled in taking charge of every aspect of operations. Highly desired Team Performance Improvement Trainer with international successful experience. Talented Visionary Leader: drives positive change, builds consensus and executes plans that improve revenue and profit. Results-driven Creative Strategist: identifies and seizes opportunities that maximize competitive edge and shareholder value. Specialties: High Efficiency Operations, Revenue Management, General Management, Franchise Experience, Client Satisfaction Champion, Staff Training and Management, Project Management, Sales & Promotions Specialist, Multi Unit Operations, Yeld Management, Market Positioning, Price Optimization.

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