Luciana Silva

Customer Service Specialist @Autônomo

Toronto, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2022 — Present

Customer Service Specialist @Autônomo

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Toronto, ON, CA

EDUCATION

2024 — 2026

Toronto School of Management

Diploma of Education

2018 — 2019

Greystone College

Master Customer Service

2005 — 2006

Universidade Estadual de Campinas / UNICAMP

Agente de Vendas Coorporativas

1989 — 1992

Pontifícia Universidade Católica de Campinas / PUCCAMP

Relações Publicas

2016 — 2016

Fundação Getulio Vargas

Motivaçao nas Organizacoes

2023 — 2024

International Institute of Travel & Business

Diploma

2020 — 2020

Escola Conquer

Certificado

SKILLS

OncologyAnálises De MercadoEficácia De VendasOncologiaBusiness PlanningPharmaceutical IndustryPharmaceutical SalesSales EffectivenessProduct LaunchGestão De MarketingEnsaios ClínicosIndústria FarmacêuticaMarketing ComercialEstratégia EmpresarialVendasPlanejamento EstratégicoSales ManagementFarmacovigilânciaGestão De VendasCardiologyMarket PlanningPlanejamento EmpresarialMarketing StrategyMarket AccessEstratégias De MarketingClinical TrialsTrade MarketingProdutos FarmacêuticosLançamento De ProdutosCardiologiaPharmacovigilanceMarketing ManagementVendas De Produtos FarmacêuticosPharmaceuticsAcesso Ao MercadoMarket AnalysisVenda De Produtos HospitalaresPlanejamento De MercadoNegociação

ABOUT LUCIANA SILVA

Sales professional with over 20 years of experience in the pharmaceutical and customer service sectors, with a proven track record in driving revenue, building strong client relationships, and promoting products effectively. Skilled in business development, territory management, and account retention, with a strong understanding of marketing strategies and customer needs. Passionate about delivering results and contributing to business growth.

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