Lucia Marchesi
Referencing Engagement Manager @Barbon Insurance Group
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WORK HISTORY
Referencing Engagement Manager @Barbon Insurance Group
EDUCATION
Prifysgol Aberystwyth University
Bachelor's degree, Management and Business
ABOUT LUCIA MARCHESI
As the Referencing Manager at Let Alliance, I lead a team of professionals who are dedicated to delivering the best customer service and ensuring compliance with industry standards and regulations. We handle complex and sensitive cases involving tenant referencing, liability insurance, and claims management, providing solutions that meet the needs of our clients and partners.I joined Let Alliance in 2017 as a customer service representative, and since then, I have had the opportunity to immerse myself in different areas of the business, gaining valuable insights and skills. I have contributed to the customer experience, learning and development, and compliance functions, collaborating with exceptional teams and supporting the growth and innovation of the organisation. I have also completed my Bachelor\'s degree in Management and Business from Aberystwyth University, which has enhanced my knowledge and understanding of the real estate industry. My goal is to continue to learn, grow, and deliver excellence in my role and beyond.
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