Lucas Duggan

Managing Director of Retail Operations | Food Service | Training

Role: Managing Director of Retail Operations at United Refining Company
Location: Buffalo, NY, US
LinkedIn followers: 500 followers

General Business & ManagementView LinkedIn profile

About Lucas Duggan

With over 20 years of experience in leadership and business development, I am dedicated…

Experience

Managing Director of Retail Operations
United Refining Company
Apr 2025 — Present

Skills

Sales
Planograms
Brand Loyalty
Accountability
Project Planning
Multi-Unit
Team Building
Management
Retail
Competitive Analysis
Customer Experience
Team Leadership
Expense Management
Shrinkage
Hiring
Merchandising
Inventory Management
Inventory Control
Coaching
Leadership
Marketing
Assortment
Customer Loyalty
Profit
P&L Management
Forecasting
Cross-Functional Team Leadership
Sales Operations
Customer Retention
Store Operations
Marketing Strategy
Customer Service
Cpfr
Visual Merchandising
Big Box
Driving Results
Income Statement
Product Management
Sales Management
District Management

Contact information

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Current company

United Refining Company

Oil and Gas · 495 employees · Founded 1902 · Warren, United States

United Refining Company is an independent refiner and marketer of petroleum products. We fuel cars, trucks, farm and construction equipment and heat homes and businesses in Pennsylvania and portions of New York and Ohio. United was founded in 1902 in the cradle of the world petroleum industry. From the start we have cherished a role of independence in an industry that has been dominated by the giants. For over 100 years we have remained a free and innovative force in the marketplace helping to bring the benefits of healthy competition to the people of our region. United owns and operates a modern, fully equipped refinery. While primary emphasis is placed upon maximizing yields of motor gasoline and distillate fuels, the refinery produces a full range of petroleum products. In addition to unleaded gasoline, our products include kerosene, diesel fuel, Number 2 home heating oil, industrial fuels, liquefied petroleum gas (LPG), propane and several grades of asphalts. Through the years, United has continued to grow by expanding and optimizing the refinery and by acquisition and the building of new locations in our retail gasoline and convenience store business. Today we have over 350 retail outlets in Pennsylvania, Ohio, and New York, which include service station/convenience stores, truck stops, restaurants and garages. The locations are branded Kwik Fill / Red Apple Food Marts and Country Fair. United Averages approximately 70,000 barrels per day of oil throughput at is facility. The refinery operates 24 hours per day, 7 days a week. United Refining Company employs over 4000 employees at our facilities. In addition to operating the retail system, United also has a trucking operation in Erie, Pennsylvania, terminal operations in Rochester, Tonawanda, Oswego, and West Seneca, New York as well as Dravosburg and Springdale, Pennsylvania. United owns an asphalt terminal in Cordova, Alabama and maintains an office in Calgary, Alberta, Canada.

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