Lucas McDonnell

Senior Manager, Knowledge Management and Artificial Intelligence @CAAT Pension Plan

Toronto, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2025 — Present

Senior Manager, Knowledge Management and Artificial Intelligence @CAAT Pension Plan

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Toronto, ON, CA

EDUCATION

N/A

McGill University

Master of Information Studies

N/A

McGill University

Certificate in Public Relations Management

N/A

University of Ottawa / Université d'Ottawa

BA Honours

SKILLS

Knowledge ManagementBusiness IntelligenceOrganizational LearningUser Interface DesignManagement ConsultingWeb Content ManagementMicrosoft FastKnowledge SharingStrategyCommunity of PracticeChange ManagementProject ManagementGovernanceBusiness Process ImprovementIT StrategyIntranetInformation RetrievalRequirements GatheringContent ManagementMetadataBusiness Process DesignBusiness TransformationUser ExperienceContent StrategyCompetitive IntelligenceAnalysisTaxonomyDocument ManagementSearchInformation ArchitectureProduct ManagementEnterprise Content ManagementEnterprise ArchitectureRequirements AnalysisSoftware DocumentationWeb 2.0Collaboration ToolsEnterprise SearchSharepointUsability

ABOUT LUCAS MCDONNELL

With over 20 years of experience in knowledge and information management, I have expanded my expertise to lead AI initiatives across the organization. My experience spans developing and implementing comprehensive AI strategies, including leveraging technologies like Large Language Models (LLMs) to enhance business operations. I specialize in integrating AI into knowledge management systems to create more intelligent platforms for content optimization, knowledge prioritization, organization, and delivery.Areas of expertise:• Developing and optimizing knowledge platforms and repositories to enhance collaboration and information sharing.• Crafting and executing AI strategies that align with organizational goals, focusing on LLMs and other AI technologies to drive innovation and efficiency.• Building and enhancing platforms, including Microsoft SharePoint/Teams, WordPress, Oracle KM, with AI-driven enhancements for content optimization.• Fostering cross-organizational relationships to ensure successful AI and KM initiatives.• Utilizing AI tools to improve metadata, findability, and clarity through advanced classification, taxonomies, and search engine optimization.• Building collaborative communities and motivating users to contribute to knowledge repositories, augmented by AI-driven insights.

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Lucas McDonnell — Senior Manager, Knowledge Management and Artificial Intelligence at CAAT Pension Plan in Toronto, ON, CA | Unifers