Lucas Jirgal

Business Intelligence Lead @Ids Fulfillment Powered By Dhl Supply Chain

Decreased monthly Azure spend by 40% by trimming down compute cores and eliminating retired reporting artifacts. IT department realized average savings of YOY.Directed daily operations of the BI team, managing business requests, sprint planning, and task prioritization, reducing time spent on ticket requests by 60%. Incorporated Agile methodologies to decrease development time and strengthen team direction.Designed data modernization plan to centralize business data and increase operational productivity.Collaborated with external resources to implement a data medallion architecture platform in Microsoft Fabric to support future reporting. Developed and deployed 14 comprehensive reports on top of this architecture to give operational visibility for 50+ external customers.Created internal reporting tools to track user adoption and identify actionable reporting enhancements. These tools drove the report development pipeline to ensure that all development efforts resulted in real value for the client.Served as the key BI liaison during DHL acquisition to bridge knowledge gaps between teams to ensure strategic alignment for post-merger data reporting. The data platform we designed to prior to the acquisition was quickly pivoted to support the transition, saving months of engineering work. Engaged key customer stakeholders and held requirements gathering sessions to ensure all needs were met by new data solutions. This activity was crucial to ensure easy transition from IDS to DHL reporting.