Lucas Chen

Technical Delivery Lead @Apptio, An Ibm Company

Los Angeles, CA, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2025 — Present

Technical Delivery Lead @Apptio, An Ibm Company

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Los Angeles, CA, US

Led end-to-end deployment and configuration of Apptio solutions, collaborating with cross-functional teams to align technical delivery with business goals and customer needs.• Provided strategic technical guidance and resolved complex challenges to improve solution adoption and customer success, influencing product enhancements and client satisfaction.• Supported sales and marketing teams with technical expertise during pre-sales engagements, helping to tailor value propositions and solutions to market demands.

EDUCATION

2011 — 2015

University of California, Berkeley

Bachelor’s Degree

SKILLS

Strategic CommunicationsData AnalysisPublic SpeakingCustomer ServiceLeadershipAnalysisTeamworkStrategyPowerpointMicrosoft ExcelResearch

ABOUT LUCAS CHEN

Client Success & Business Operations | Big 4 Strategy Consultant | FinTech | 8+ Years Delivering Results and Shaping Decisions for Fortune 500 Companies

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