Lucas Fraser
Information Technology Operations Manager @STARS
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WORK HISTORY
Information Technology Operations Manager @STARS
Calgary, AB, CA
EDUCATION
Southern Alberta Institute of Technology (SAIT)
TIM, Technical Infrastructure Management
SKILLS
ABOUT LUCAS FRASER
Technologically sophisticated, hands-on IT Management Professional with 15+ years combined IT/Management experience. Talented as a strategic thinker, managing technical operations, responsible all things IT related. Possesses outstanding verbal, written, and interpersonal communication skills. A resourceful and shrewd negotiator able to get the needs of the company accomplished within budget. Driven to learn and implement new technology. Excels in people management and helping those around him be better.SUMMARY OF CORE COMPETENCIES MANAGEMENT LEADERSHIP AND SYSTEM ADMINISTRATION Communicating with Executive and Leadership teams Budget Creation/Accountability/Compliance Project Management, Change Management, Communication Management Vender Management, Procurement Management Communication of Technology Needs and Issues Process and Policy Creation and Implementation Personnel Recruiting/Management; Regulatory Accountability/Compliance Server and Network Design Roadmaps and Administration Extensive experience in Software and Hardware troubleshooting (root cause analysis and resolution) Ability to create and maintain the infrastructure and documentation Expert knowledge of virtual environments, networking, VoIP, Cloud, Microsoft Experience in diagnosing, analyzing, designing, implementing and evaluating technological solutions with measurable results
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