Lucas C.
Operations, building stuff, sometimes breaking it (usually to fix it)
- Role
- Manager, Operations Support at Discord
- Location
- Philadelphia, PA, US
- LinkedIn followers
- 500 followers
About Lucas C.
Product management, operations, and customer support professional with a history of…
Experience
Manager, Operations Support
Mar 2025 — Present
Work with multiple cross-functional teams to ensure that product launches happen correctly with documentation for internal and external users -Train in-house and outsource teams for handling issues that arise -Data analysis for projecting estimates for user growth, product usage, and revenue -Addressing complex customer problems and bugs that accompany new releases Tooling: Asana, Notion, WorkRamp, Zendesk, Looker, Mode, Retool, Figma
Education
University of Baltimore
Bachelor of Science (BS)
Swansea University
Study Abroad
University of Maryland Baltimore County
Media and Communication Studies, Chemistry
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