Lucas Afonso

Senior Fraud Prevention Analyst @Banco ABC Brasil

I do analysis of financial fraud in its various modalities both Natural Person and Legal Entities; I do fraud prevention in the onboarding of new clients; I do transactions monitoring; social engineering; cell phone theft and invasion, fraudulent loan, forged document, PIX (Brazilian instant payment); boletos; I am a Fraud Prevention Subcommittee Member at Febraban (Brazilian Banking Federation) and at ABBC (Comercial Bank Brazilian Association). I deal with matters like best practice in fraud prevention and money recovery among all financial institutions members; I am responsible for developing campaigns and anti-fraud materials and communications for customers and coworkers, working in partnership with the Communication and Marketing Teams to support and follow-up the creation and publication related with Fraud Prevention themes; I carry out investigations and I support the Ombudsman and Legal Department regarding Customer Services complaints and writing reports for judicial proceedings.