Lucas Smith
Customer Support Lead @Atomi
Melbourne, AU
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Apr 2022 — Present
Customer Support Lead @Atomi
ABOUT LUCAS SMITH
Over 15 years experience in customer service & people management roles in multiple customer focused industries. I place strong emphasis on building positive relationships with customers by identifying their needs, offering suitable product and/or service offerings & aiming for first contact resolution each time. Proven skills in problem solving, technical & process improvement roles working in an agile team environment. Expertise in resolving escalated customer disputes and complaints.
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