Lucas Pardini Gaeta
Customer Operations Team Leader @American Airlines
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WORK HISTORY
Customer Operations Team Leader @American Airlines
EDUCATION
USP - Universidade de São Paulo
Bachelor's degree, Public Administration
SKILLS
ABOUT LUCAS PARDINI GAETA
Aviation Security Specialist with International Experience | 10+ Years in the Industry | Leadership, Compliance & Operational ExcellenceWith over a decade of experience in Civil Aviation Security (AVSEC), I’ve built a career managing high-impact operations in both national and international environments. My focus is on operational excellence, regulatory compliance, and integrated security. I have successfully led multidisciplinary teams at major airports and played a key role in passing audits by authorities such as TSA, ANAC, and UK Visas & Immigration.Career highlights: Led the launch of LATAM Airlines’ international base from Belém-PA to Miami-FL, representing Corporate Security throughout the project. Provided security for the U.S. delegation during the Rio 2016 Olympic Games, earning a letter of appreciation from the U.S. Consulate General. Advanced expertise in travel document verification, fraud detection, imposter identification, and crisis response. Delivered cost savings of over through operational efficiency initiatives in the UK. Frequently invited by peers and organizations to share AVSEC best practices and support performance improvements across the industry.With a degree in Public Policy Management from the University of São Paulo (USP) and active membership in ASIS International, I continuously seek to align innovation, safety, and performance to contribute to the sustainable growth of global aviation. Open to networking, collaboration, and international opportunities—particularly in the U.S. and Europe.
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