Lucas Guzman

About Lucas Guzman

Experienced Security Leader with a demonstrated history of working in the hospitality…

Experience

1. Director of Loss Prevention

   Hyatt

   Aug 2014 — Present · Miami, TX, US

   Responsible for:•All Security, Loss Prevention, and Risk Management operations for Andaz Miami Beach including guest rooms, restaurants, lounges, bars, recreation, and function space.•Establish, implement, and maintain all Security and Loss Prevention policies and procedures.•Oversight of day-to-day Security operations and staff, including Loss Prevention and Risk Management programs, Life and Fire Safety systems, and Workplace Safety initiatives.•Establish, implement, and adhere to incident reporting processes to document and investigate guest and team member incidents, accidents, and property damage.•Partner with local and community law enforcement and ensure compliance with all federal, state, regional, and company regulations and restrictions concerning security and safety.•Respond to requests or urgent situations reported by team members or guests involving potential theft, disorderly conduct, threats, fire/safety hazards, medical emergencies, etc.

Education

• Santa Fe College

  Psychology

  1999 — 2001

Skills

• Security Operations
• First Aid
• Fire Safety
• Loss Prevention
• Firearms
• Workplace Violence
• Security Audits
• Physical Security
• Security
• Internal Investigations
• Supervisory Skills
• Rooms Division
• Resorts
• Investigation
• Asset Protection
• Customer Service
• Crime Prevention
• Investigations
• Crisis Management
• Executive Protection
• Close Protection
• Homeland Security
• Personal Security
• Hotels
• First Responder
• Microsoft Office
• Team Building
• Security Training
• Private Investigations
• Security Management
• Risk Assessment
• Cctv
• Emergency Management
• Access Control
• Security Awareness
• Background Checks
• Counterterrorism
• Protection
• Enforcement
• Hospitality Management