Lucas Farley

Lucas Farley

Customer Success Manager @ChurnZero

Washington, DC, US
EMAILS
l••••••@churnzero.com
MOBILE NUMBERS
+19•••••••70

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WORK HISTORY

Jul 2024 — Present

Customer Success Manager @ChurnZero

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Washington, DC, US

EDUCATION

2009 — 2013

University of Wisconsin-Green Bay

Bachelor's Degree, History

SKILLS

Event PlanningMicrosoft OfficeSalesEditingProject ManagementSocial NetworkingSocial MediaResearchCommunity OutreachManagementTeachingTime ManagementMicrosoft ExcelPowerpointPublic SpeakingNonprofitsVolunteer ManagementCustomer Service

ABOUT LUCAS FARLEY

Customer Success Manager at ChurnZero, a recognized leader in Customer Success software, dedicated to helping subscription businesses succeed at scale. Lucas has over 10 years of experience working in SaaS and has worked his way up from an individual account rep to managing a team of Customer Success Managers. He strives to work as a collaborative leader to empower his team to contribute to the organization’s success. Lucas was within the first 40 hires at ChurnZero and was part of 4x growth on the CS team during his original tenure. Prior to his career is SaaS, Lucas comes from a background of retail customer service and serving with the Peace Corps, teaching English in West Africa.

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