Lucas de Almeida

About Lucas de Almeida

With over 9 years of combined experience in the military and corporate America…

Experience

1. Sr Solution Consultant

   UKG

   Jun 2022 — Present

   As a Sr Solution Consultant, I am part of a growing dynamic team responsible for the high-quality, complete implementation of our core HRMS product. We are self-starters with exceptional organizational and problem-solving skills who are highly motivated to provide excellent customer service. We leverage a proven implementation methodology that ensures an efficient and seamless launch experience for our clients. Our approach allows us to deliver a comprehensive solution while maintaining a best in class implementation process and customer service. Whether it\'s a small business or a growing mid-sized company, we are committed to providing a successful and referenceable partner for life on UKG Ready • Leveraging on my knowledge and experience to consult on best practices and assist my clients in designing and building a solution that meets their needs • Creating & building custom reports within product, including General Ledger and Check History • Working cross-functionally and amongst a team on new customer implementations • Acting as the subject matter expert for clients on the UKG Ready Payroll module • Staying up to date on the latest product features and functionality • Driving consistency into Ready delivery practices by leveraging your implementation experience to define processes and best practices for the services organization • Proactively communicate with customers and UKG Project Team members to keep them apprised of project status; mitigating and providing solutions for process or product related issues. • Utilizing critical thinking and problem solving strategies to complete tasks • Completing project milestones by due dates and keep project tracking tool updated on a weekly basis. • Creating & build custom reports within product • Contributing to team objectives that may have impact on the area/group • Demonstrated ability to troubleshoot technical issues • Excellent communication and consulting skills • Ability to work in a fast-paced team environment