Lucas Barros
- Role
- Director, Software Engineering Enterprise Modernization at Fifth Third Bank
- Location
- Cincinnati, OH, US
- LinkedIn followers
- 500 followers
About Lucas Barros
Lucas is a high-energy, results-oriented Director of Software Engineering with a proven…
Experience
Director, Software Engineering Enterprise Modernization
Mar 2023 — Present
Vice President, People Leader Lead and manage Digital Messaging & Chatbots, Customer Solutions, and Domain Modernization focused cross-functional software engineering teams while also serving as a cloud architecture, security and compliance champion within the Enterprise Modernization (formerly \"Digital\") organization. Currently exploring the future of business applications of AI- Successfully relaunched \"Jeanie\", our multi-channel digital messaging chatbot, with the ability to recognize 156 (+121) intents and classify with 90%(+65%) accuracy- Delivered new fully contained \"Jeanie\" experiences, lightening the load on our customer contact center- Reduced overall LOB AWS spend by ~$300k (~40% of development environment spend) through daily serverless automation running across our lower environments - Partnered on business case and architecture presentations with C-level executives and risk partners to further our enterprise modernization journey, hosted in AWS
Skills
- Kibana
- Public Speaking
- Mathematics Education
- Vba
- Data Science
- Project Management
- Teaching
- Microsoft Excel
- Event Planning
- Vb.net
- Object-Oriented Languages
- Business Analysis
- Management
- Social Media
- Project Analysis
- IT Strategy
- Geometry
- Budgets
- Microsoft Office
- Algebra
- Marketing
- Analysis
- Calculus
- Strategic Planning
- Research
- Sports Management
- Leadership
- Powerpoint
- Elasticsearch
- Sports
- Tutoring
- Customer Service
- Python
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