Luca G.
Corporate Account @Wubook
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WORK HISTORY
Corporate Account @Wubook
Fano, IT
Distribution and rental of PMS, Channel Manager and On Line Reception products.Initial set up and training.Assistance and updates.
EDUCATION
National Office of Tourism - Tunisia
Tourism management, Tourism and Travel Services Management
IBM Italia S.p.a.
Batch and RPGII S36 programmer, Batch and RPGII S36
Chamber of Commerce - Italy
Qualification to practice as a tourism company, Tourism and Travel Services Management
Liceo Classico
Maturità Classica, Classics and Classical Languages, Literatures, and Linguistics
Serenissima Informatica
Advanced Course in using Protel PMS in a Revenue Management System
SKILLS
ABOUT LUCA G.
Specialties: Business Development – Hotel Companies Development – Business Unit Management - Global Distribution and E-Commerce - Start Up Organization - Budget Management - Direct Costing and Cost Control - Sales & Marketing Management - Brand Management - Revenue and Pricing Management - Customer Relation Management - HR Management - F&B ManagementTeam Leadership: Strong skills in recruitment, training and management of human resources. Responsible for managing more than two hundred staff within hotel and restaurant management companies. Can demonstrate a wide range of successful teamwork.Project Management: Planning, implementation and management of a variety of projects in the different areas of hotel and F&B management. Experienced in target-driven environments, with a results-led vision in terms of costs, revenue, profit and quality. Involved in numerous new hotels and catering ventures as well as restructuring projects.Organising: Problem analysis and solving in the area of sales and marketing, distribution, administration, operations and quality, including the development of procedures and related training. Attention to details.Customer Relations: Experienced in developing quality in all areas aimed at exceeding client expectations. Direct management of the client portfolio and daily involvement in customer care.
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