Luca Visani

Key Account Manager @Shadowdragon

Munich, DE
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Aug 2025 — Present

Key Account Manager @Shadowdragon

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Driving customer success and growth across strategic government and enterprise accounts. Focused on retention, expansion, and long-term partnerships by enabling clients with advanced OSINT capabilities, such as identity attribution, relationship mapping, breach data analysis, malware infrastructure tracking, and real-time monitoring of online activity, helping investigators uncover connections, validate information, and act with speed and clarity.

EDUCATION

2010 — 2011

Callan School of English

English Level C1, English Language school

2009 — 2010

St George's, University of London (for students and alumni)

English certificate C1, English Language and Literature, General

1996 — 2001

IPSAA

Diploma of Technical Management, Management

2017 — 2017

Bfz München

German School level B1, German Language

SKILLS

Microsoft OfficeCustomer AcquisitionOutlookAssistenza ClientiCustomer ServiceCustomer SatisfactionOs XTeam LeadershipProblem SolvingLong-Term Customer RelationshipsProblem AnalysisProblem ManagementCall CentersTeamworkTeam Management

ABOUT LUCA VISANI

I have a strong background in sales and account management, with a focus on the tech industry. Over the years, I’ve built solid relationships and driven growth by understanding customer needs and strategically managing key accounts.I’ve had the opportunity to work with diverse teams across Europe, where I’ve honed my skills in negotiation, communication, and problem-solving. My experience includes managing software solutions, client onboarding, and providing ongoing support to ensure clients get the most value.I’m passionate about technology and enjoy working in fast-paced environments where I can help clients succeed and contribute to company growth. Right now, I’m focused on helping organizations get the most out of their software investments, ensuring they see real benefits from our solutions.Let’s connect if you’re interested in exploring how we can work together to meet your business goals.n

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Luca Visani — Key Account Manager at Shadowdragon in Munich, DE | Unifers