Luca Pighi
Deputy Store Director @Roger Vivier
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WORK HISTORY
Deputy Store Director @Roger Vivier
Paris, FR
Flagship Store - Faubourg Saint-HonoréKey Responsibilities:Team Leadership & Development- Lead and inspire the team with hands-on management, coaching, and regular feedback- Recruit, develop, and motivate high-performing teams, fostering a positive and innovative work environment- Set clear team and individual objectives, monitor progress, and manage performance to achieve goals- Lead by example on the sales floor, understanding client needs and maximizing business opportunities- Ensure the floor is managed efficiently, upholding the brand standards of excellence in sales and customer service. Business & Client Development- Drive commercial performance by identifying opportunities and implementing strategies to achieve store goals- Be the brand ambassador, build and maintain loyal clientele through effective clienteling and a client-focused approach- Maximize the potential of assigned product categories, collaborating with the HQ teams (Merchandising, VM, event, marketing…). Operations & Strategy- Support in implementing brand policies and ensuring smooth store operations, fostering a cohesive work environment- Monitor budget, expenses, and oversee risk management to meet financial and operational targets.
EDUCATION
Université Paris-Sorbonne
Bachelor's degree, Business/Commerce, Applied Foreign Languages
INSEEC MSc
Master's degree, Human Resources Manager
IFG Executive Education
Executive MBA, HR - Talents & Skills Management
Liceo Scientifico Girolamo Fracastoro
Italian High School, Scientific - European
ABOUT LUCA PIGHI
Deputy Store Director - Flagship Store - Faubourg Saint Honoré at Roger Vivier Paris. 10 years experience in the luxury retail industry.I’m an ambassador for the brand with a proactive approach to driving commercial performance, identifying business opportunities, and implementing actions to achieve store goals.Empowering and inspiring the store team through coaching and hands-on leadership, fostering the business development while ensuring smooth store operations and budget.I support, train and manage a flagship team: A strong, positive working relationship is the key in achieving great performances.PROFESSIONAL SKILLS- Strong team orientation with coaching, support, and lead-by-example mindset- Excellent interpersonal skills, empathy, clear communication and active listening- Highly organized and proactive, with strong analytical and problem-solving abilities- Positive, adaptable, resilient under pressure with a strong ambition to learn- Results, business and detail oriented, client centric mindset- Strong product sensitivity and interest in the luxury and fashion industry.PROFESSIONAL TOOLS- Pack Office- SAP / CRM / BO softwares- Cash register - Store Operation Manual
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