Luca Morgante
Customer Service Representative @Town of Oakville
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WORK HISTORY
Customer Service Representative @Town of Oakville
Oakville, ON, CA
Responsible for providing customer service duties at the facility reception desk including assistance with pass and membership sales, program registration, facility rentals, using both CLASS and POS systems, and providing information to customers and potential customers both over the phone and in person
EDUCATION
Brock University
Bachelor of Applied Science - BASc, Sport and Fitness Administration/Management
ABOUT LUCA MORGANTE
Dynamic Leader | Skilled Collaborator | Creator of Memorable ExperiencesI excel at building instant trust and uniting people for unique, impactful experiences. With a focus on enhancing leadership and communication skills, I thrive in dynamic environments where I engage with diverse individuals daily.I have a strong passion for both the strategic aspects of business leadership, including creating structure and processes, and the creative freedom that comes with event collaboration across multiple platforms.As a graduate in Sports Management, I’ve honed time management and teamwork skills through a variety of sporting and volunteer engagements. I am also proficient in data management and finance, providing valuable insights into goal-setting and key success factors that elevate participant experiences.Technologically adept, I am skilled in platforms like Google Workspace, Microsoft Office Suite, Discord, Twitch, Audacity, OBS, BlackMagicDesign, Showpass, and Singular Live, among others.Approachable and a natural communicator, I understand the value of teamwork and continuous learning. I push myself beyond my comfort zone to embrace new challenges and fuel professional growth.My passion for creating experiences extends beyond work. As a musician and performer, I regularly write, publish, and take the stage. With a background in dramatic arts and a portfolio of memorable performances, I bring creativity into everything I do.A devoted sports enthusiast, I am passionate about the intersection of sport and business and excited for the future as the industry evolves.For me, life is a journey, and I’m embracing my role as Conductor, creating unforgettable moments along the way!
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