Luca Knippel
Head of Ai Customer Service @BSH Home Appliances Group
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WORK HISTORY
Head of Ai Customer Service @BSH Home Appliances Group
EDUCATION
RPTU Kaiserslautern-Landau
Bachelor of Science - BS, Mechanical Engineering
RPTU Kaiserslautern-Landau
Master of Science - MS, Product Development in Mechanical Engineering
ABOUT LUCA KNIPPEL
Leader in AI value creation and digital transformation.I bring 7+ years in strategy consulting and corporate strategy, leading large-scale AI and digital transformations for manufacturing and consumer goods companies — from C-suite strategy to execution and measurable impact.Backed by a Masters Degree in Mechanical Engineering, I combine strategic depth, technical understanding, and strong execution bias. I am highly driven, hands-on, and outcome-oriented, with a clear focus on turning complexity into results.In my spare time I am a passionate chess player, love doing all kinds of sports and going for a hike in the mountains.
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