Luca Grzeski

Service Designer Project Coordinator @Gewobag Wohnungsbau-Aktiengesellschaft Berlin

Berlin, DE

Business Unit: Mobility - E-Mobility & Parking ManagementKey responsibilities: • conducting competition analyses and as-is process analysis;• preparation, execution and evaluation of Service Blueprint workshops;• defining customer journeys, product requirementsand tender documents; • development of wireframes, interface designs and prototypes;• delivering design specifications to external service providers; • process optimisation through the introduction of agile working methods;• cross-functional collaboration with stakeholders, project managers, graphic designers and external service providers.• operational planning, implementation, control and realisation of the European research and innovation project USER-CHI (EU funding programme HORIZON 2020).

Berlin University of Applied Sciences Berlin (BHT)

Bachelor of Engineering (B.Eng.), Druck- und Medientechnik

Hochschule Anhalt

Master of Arts (M.A.), Intermediales Design