Luca Fracassi
Head of Customer Success Management - Siemens Mobility Digital Services @Siemens
Signup · Get unlimited contacts
WORK HISTORY
Head of Customer Success Management - Siemens Mobility Digital Services @Siemens
Rome, IT
Led the establishment of the Customer Success Management team for Siemens Mobility Digital Services, managing a team of customer success managers enhancing customer engagement. • Focused on revenue retention and value generation for a multi-million customer base in the rolling stock and rail infrastructure market. Achieved profitability through customer retention and contracts renewals management.• Collaborated with cross-functional teams to drive customer satisfaction and optimize service delivery.
ABOUT LUCA FRACASSI
As Head of Customer Success Management for the Siemens Mobility Digital Services Business…
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.