Luc Berkmans

Business Analyst @Processfirst

The ProcessFirst team is made of professionals in project management, business processes, CRM and Customer Experience, fully committed to the success of their customers.\\\\nProcessFirst is the Premium reseller and integrator of Creatio (ex bpm\'online), a global vendor of Customer Relationship Management (CRM) and Business Process Management (BPM) cloud & on premise software solution, on the French-speaking territories.\\\\n\\\\nCreatio is one of the most successful CRM & BPM companies in Europe, with more than 650 employees, delivering the promise of a process-driven CRM that leverages its three major product modules for Marketing, Sales and Service on one single BPM platform.\\\\nCreatio is recognised as a Leader in the Gartner Magic Quadrants for ‘Sales Force Automation’, ‘CRM Lead Management’, and ‘CRM Customer Engagement Center’, and in the Forrester reports.\\\\nfor more information visit : and \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n