Lubna Kawsar
Customer Service Expert at Teleperformance| Skilled in Problem-Solving| Delivering Top-Tier Support| Building Trust Through Effective Communication and Exceptional Service
- Role
- Customer Service Agent at TP
- Location
- Chennai, IN
- LinkedIn followers
- 500 followers
About Lubna Kawsar
Digital Marketing Professional | Driving Growth Through Data-Driven Strategies and…
Experience
Customer Service Agent
Jan 2025 — Present · Chennai, IN
As a Customer Service Agent at Teleperformance, I provide exceptional support to customers by addressing inquiries, resolving issues, and ensuring a positive experience. I assist with troubleshooting, managing escalated concerns, and providing tailored solutions to meet customer needs. I consistently meet performance goals, including customer satisfaction targets and response time standards, while maintaining a high level of professionalism. Additionally, I contribute to team efforts to improve service delivery and participate in ongoing training to enhance my skill set.
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