Luanne Cameron

About Luanne Cameron

EXPERTISERecently published author of my practiced management methodology. Senior Executive with strong track record of rapidly developing service operations from start-up to highly efficient departments. Proven business leader: manage budgets with small variances; achieve cost efficiencies; successfully merge diverse departments; develop creative programs. Coordinate hiring, staff development, facilities and systems. Key skills:Grow Business Units from Start-up to High Functioning Service Centers • Implemented three front line operational service centers for three Fortune 500 companies.• Integrated regionalized field office businesses into one service center.Engage Successfully with Customers, Peers, Staff and Community• Developed consensus and commitment with bosses, peers, and other stakeholders in large, well established companies through strong verbal and relationship building skills. This resulted in the rapid implementation of new programs, business models, and processes. • Very high closure ratio for new sales opportunities. • Passionate speaker and presenter.• Created a business vision/philosophy and infused it into a diverse, multi – site front line service operation. This vision focused, inspired and energized the workforce.Develop Creative Business Solutions and Implement Through Effective Action Teams • Skilled at identifying appropriate resources to ensure the maximum business synergy.• Developed cross-functional team to implement and promote a Customer Service culture. • Implemented industry best practices through “Model Office” concept.Deliver Optimal Workflow Processes • Quickly assessed business challenges; implemented workflow improvements to maximize return.Full beginning to end task analysis review of paper and system workflow to reduce overhead cost, improve customer service and reduce overall FTEsSpecialties- Relationship Management- Vendor Management- Motivational Speaking- Persuasion - Integrating a diverse work group to reach a consensus

Experience

1. Business Owner Agent

   State Farm

   Jul 2010 — Present · Standish, ME, US

   I am presently fully licensed and opened my very own State Farm Insurance and Financial Service agency in Standish, Maine and most recently the recipient of the 2017 President\'s Club Award!After 15 years of focusing on start-up insurance operations for three different fortune 500 companies, I am ready for my own name on the door!I offer over 100+ products from State Farm in the Lake Region and Southern Maine area! The products range from auto, home owners, health, life and disability. But most importantly I help my clients\' control their financial destiny by offering insurance and financial services. O I am always looking for team members to support my Southern Maine agency! I hire positive and driven individuals who are looking for a challenging career with a successful growing sales and customer service focused operation!

Education

• University of Southern Maine

  BS, Therapeutic Recreation; Under the School of Nursing

  1981 — 1986

Skills

• Relationship Management
• Insurance
• Disability Insurance
• Vendor Management
• Employee Benefits
• Motivational Speaking
• Strategic Planning
• Health Insurance
• Claims Management
• Persuasion
• Recruiting
• Management
• Human Resources
• New Business Development
• Start-Ups
• Cross-Functional Team Leadership
• Change Management
• Operations Management
• Sales
• Management Consulting
• Strategy
• Business Strategy
• Team Leadership
• Budgets
• Customer Service
• Negotiation
• Public Speaking
• Small Business