Laura Turner
Head of Customer Experience @S&S Activewear
Signup · Get unlimited contacts
WORK HISTORY
Head of Customer Experience @S&S Activewear
Mississauga, ON, CA
Spearheading the establishment of the Customer Experience (CX) function at S&S Activewear, enhancing customer-centric initiatives and driving customer loyalty and share of wallet.• Championing Voice of the Customer initiatives and Journey Mapping to improve customer interactions. • Fostering cross-functional communication and CX governance to cultivate a culture of customer loyalty.
EDUCATION
University of Saskatchewan
MBA, Business
University of Saskatchewan
BComm, Commerce, Business
SKILLS
ABOUT LAURA TURNER
EXECUTIVE TEAM STRATEGIES US & CANADIAN LEADERSHIP INNOVATIVE INITIATIVES PEOPLE LEADERSHIP I am a resourceful, solutions-focused senior executive with 20-year portfolio of success driving strategic marketing planning & campaigns, B2B & B2C business, general management, customer service, and sales across diverse industries. Over my career, I have been entrusted to participate on Executive Leadership Teams, tasked with contributing to overall corporate decision-making. I have a proven ability to communicate, collaborate, and negotiate effectively with professionals at all levels of an organization. I am a polished public speaker; invited to speak at Social Media Branding Conference & Shopper Marketing Forum. My areas of expertise includes:Strategic Marketing Planning Go-To-Market Strategy Team Leadership & MentoringBusiness Unit Leadership Production Management Performance ManagementBusiness Development New Product Launches Market Research & AnalysisMarketing Campaigns Social Media Initiatives Revenue & Profit GrowthP & L Accountability Demand Generation Trade Marketing Channel MarketingMedia Relations SEO & SEM Please contact me at l••••••••@gmail.com.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.