Lee Thomson
Finance Training Lead @Mars
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WORK HISTORY
Finance Training Lead @Mars
Developed and maintained training plans that aligned with critical system global rollouts, assessing stakeholder readiness and ensuring their buy-in across geographical locations and schedules.Conducted in-depth Training Needs Analyses, particularly for SAP S/4HANA, to pinpoint skill gaps and delivered impactful training solutions that met diverse stakeholder needs, accommodating various learning styles and cultural contexts.Designed and delivered finance training programs for diverse audiences, from executives to frontline employees, and led cross-functional teams and managed stakeholder expectations globally, ensuring seamless system adoption while being mindful of time zone differences.Created engaging instructional videos using Final Cut Pro and Adobe Premiere Pro to simplify complex SAP S/S4HANA processes, gathering feedback from stakeholders from various regions to maximize clarity and cultural sensitivity.Implemented robust evaluation models and metrics (Levels 1-3) to measure the effectiveness of training design, delivery, and adoption, and reported results to key stakeholders worldwide, adapting communication styles as needed.
EDUCATION
Airedale and Wharefdale College
Speech and Drama, Theater Studies
SKILLS
ABOUT LEE THOMSON
I am an experienced and versatile trainer, instructor with over 20 years of experience. Comfortable with teaching management development,systems, inductions, training analysis, evaluation or more soft skills training - I have been able to ensure anyone that I train or teach leaves my sessions fully equipped for the needs of their own job or vocation, whatever that may be.More specifically.ABOUT Customer focused and personable team player # Strong all-round experience of delivering Conference, group and 1-2- 1 training # Experienced in designing E-Learning packages using Luminosity with HTML 5# Able to deliver training to staff & managers at all levels# Results orientated and people-focused approach to training# Unique blend of training with analytical and problem solving skills# Able to work with technical, customer relations and soft skills training# Proven track record of success within many business sectors# Experience delivering training within the private and public sectorSpecialties: Customer Care-complaint handling.Customer ExperienceCoachingChange ManagementAccelerated Learning techniquesMobile telecommunications-sales, products, customer retentionMac and OS operating software-including LIONE-learning designLuminosity-HTML 5 Kerridge ERPSalesForceiPhone-owner of every generation iPadWord PressMicrosoft software packagesOracle ERPEPOS-delivery, installation and configurationStorelineSCPLH qualifiedScottish Personal Alcohol Licence (SCPLH qualified)Employability skillsData AnalyticsTableauSASCOGNOS and other analytics engines.
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