Lynne Spiller

Subscription & Annuity Sales

Role
Subscription & Support Account Manager at Ibm at IBM
Location
Atlanta, GA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

Experience

  1. Subscription & Support Account Manager at Ibm

    IBM

    Mar 2015 — Present

    As a client-driven account manager, I evaluate my clients\' subscription and support renewal policies to ensure accuracy. I proactively research their install records in preparation to have a thorough discussion about their renewal entitlements. I assess my clients\' inventory validating there are no obstacles prohibiting them from renewing their Software Subscriptions in a timely manner – eliminating interruption in their service and penalties. When engaging and collaborating with the software field team and Business Partners, my clear mission is to make certain my clients are getting the most value from the premium service I strive to provide.

Skills

  • Business Analysis
  • Channel Partners
  • Pre-Sales
  • Management
  • Software as a Service (Saas)
  • Business Intelligence
  • Integration
  • Customer Relationship Management (Crm)
  • IT Service Management
  • Account Management
  • Cloud Computing
  • Sales Process
  • Project Management
  • Solution Selling
  • Enterprise Software
  • Negotiation
  • Direct Sales
  • Crm
  • Itil

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Lynne Spiller — Subscription & Support Account Manager at Ibm at IBM in Atlanta, GA, US | Unifers