Luca Raponi

About Luca Raponi

Senior Technical Program Manager with almost a decade of experience delivering complex, high-impact software programs in global, revenue-critical environments. I lead cross-functional initiatives where execution, timing, and technical clarity directly affect business outcomes.Currently driving global technology programs supporting large-scale live events across 27+ countries, partnering with executives, product, and engineering leaders to turn ambiguous business needs into clear roadmaps, executable plans, and shipped outcomes.Core strengths include:• Technical Program Execution: Own delivery across multi-team, multi-region programs; manage dependencies, risks, and non-negotiable timelines.• Executive Partnership: Translate market, client, and regulatory inputs into priorities, trade-offs, and investment decisions.• Data & AI-Enabled Visibility: Design automated, real-time reporting across Jira, DOMO, Smartsheet, and Tableau to surface risks, forecast delivery, and track portfolio health.• Platform & Process Scaling: Improve SDLCs, intake, and tooling to increase predictability and throughput across engineering organizations.• ML Program Experience: Led machine learning initiatives from business ideation through model validation and production deployment with data science and backend teams.I thrive in environments with real constraints, incomplete information, and high expectations. My focus is simple: reduce execution risk, align teams, and deliver outcomes at scale.Open to senior technical program, platform strategy, and delivery strategy roles where execution, data, and cross-functional leadership matter.

Experience

1. Program Manager

   Ticketmaster

   Oct 2024 — Present · Pittsburgh, PA, US

   Orchestrate cross-functional alignment between engineering, product, operations, and client teams to deliver technology solutions that support global festival launches on demanding timelines.• Partner with engineering and product teams to translate festival requirements into actionable roadmaps and adoption strategies that shape product development.• Advocate for the global festivals perspective in strategy and roadmap discussions, ensuring products and operations reflect client realities across regions.• Design and automate real-time dashboards and workflows in DOMO and JIRA, giving executives and teams immediate visibility into schedules, risks, and financials.• Coordinate delivery across multiple technology and operational programs, managing complex dependencies to ensure milestones are met and launch readiness is achieved.• Anticipate risks early and present clear mitigation paths to prevent delivery blockers and maintain program stability under pressure.• Establish and refine communication frameworks that simplify reporting, reduce manual work, and provide consistent, executive-ready updates.

Education

• University of Toronto

  Bachelor of Science - BS, Biochemistry

  2014 — 2018