Pooja L

About Pooja L

I am a customer success and strategic partnerships professional at, focused on…

Experience

1. Inside Sales Representative Ii

   Adobe

   Oct 2022 — Present · Bengaluru, IN

   As an ISR, I am responsible for expanding Adobe’s Digital Media solutions within the Education sector. My role centers on driving new business, acquiring education institution accounts, and developing long-term relationships. I execute end-to-end sales strategies, leveraging strong partner ties, crafting compelling propositions, and managing a dynamic pipeline to achieve outstanding results.New Business Acquisition: Lead the acquisition of educational institution accounts across India, promoting Adobe’s Enterprise Agreements and subscription models.Quota Management: Consistently exceed quarterly and annual targets by managing PAN India accounts, engaging decision-makers through phone, web, and email to secure new business and drive revenue growth.Strategic Account Development: Build trusted relationships with key education organizations, working closely with Edu channel partners to maximize opportunities and deliver exceptional customer experiences.BANT & Pipeline Management: Use the BANT framework to manage sales funnels, prioritize high-value prospects, and drive growth in both new and existing enterprise accounts.Above and beyond: Temporarily took on the role of Account Manager for the West, South, and North regions for six months, ensuring sales targets were met and customer satisfaction remained high in the absence of Account Managers.Team Support & Collaboration: Assisted a team of three territory managers and a BDR, driving pipeline generation and deal closures, while executing strategic initiatives to exceed business goals.Negotiation & Retention: Negotiate favorable terms and pricing, ensuring long-term customer loyalty and aligning Adobe’s offerings with the unique needs of educational institutions.By focusing on relationship-building and customer-centric growth, I have made a significant impact on Adobe’s success in the Education sector across India.

Education

• Basaveshwar Engineering College

  B.E, ELECTRICAL AND ELECTRONICS ENGINEERING

  2011 — 2016