Laura Pelaez Kwan

Sr. Customer Success Manager @Amazon | Babson MBA | BI & Analytics | Retail | Fintech | GTM Strategy

Role
Sr Customer Success Manager at Amazon
Location
Seattle, WA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Laura Pelaez Kwan

MBA candidate at Babson College with a focus on Strategy, Technology, and Marketing, bringing a diverse background in consulting, brand management, retail, and financial services. With hands-on experience in different sectors, I have led high-impact projects such as brand strategy development, digital marketing execution, and business growth initiatives, driving results across industries.I excel at solving complex problems with innovative solutions and thrive in rapidly changing environments. Proactive and adaptable, I leverage my strong communication skills to effectively convey complex ideas and influence decision-making at the highest levels. Whether managing cross-functional teams, mentoring colleagues, or contributing to strategic business plans, I am passionate about delivering results and creating lasting business value.

Experience

  1. Sr Customer Success Manager

    Amazon

    Oct 2025 — Present · Seattle, WA, US

Education

  • Babson F.W. Olin Graduate School of Business

    Master of Business Administration - MBA, Business Administration and Management, General

  • Columbia Business School

    Digital Marketing: Customer Engagement, Social Media, Planning & Analytics, Empresa, gestión, marketing y disciplinas afines

  • Zeppelin University

    Business Administration and Management, General

    2016 — 2016

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Laura Pelaez Kwan — Sr Customer Success Manager at Amazon in Seattle, WA, US | Unifers