Lovin George

About Lovin George

Regional routing and field operations specialist with experience designing daily appointment routes, coordinating capacity planning across multiple service areas, and balancing technician productivity with client expectations.My role includes building efficient measure/install/service routes across a large region, incorporating escalations, fleet requirements, and technician capabilities. I work closely with sales and showroom teams, client experience, and the field to maintain service continuity and minimize scheduling disruptions.Beyond operations, I also bring commercial real estate experience, including sourcing and underwriting off-market multifamily and development opportunities in New York City. I’ve conducted property due diligence, analyzed rent rolls and expense statements, evaluated cap rates, and coordinated with investors, owners, and brokers to facilitate transactions.This background gives me a unique perspective at the intersection of operational efficiency and real estate asset value—understanding not just how systems work, but how they impact cost, scalability, and ROI.Strengths include workforce planning, appointment optimization, dispatch technology (DispatchTrack), underwriting fundamentals, investor communication, and problem-solving in fast-paced environments.I’m motivated by operational efficiency, strategic thinking, and value creation—whether improving service delivery or identifying and evaluating real estate opportunities.

Experience

1. Routing Lead - Southwest

   The Shade Store

   Sep 2024 — Present · Port Chester, NY, US

   Manage field service routing and scheduling for the Southwest region (Santa Barbara through San Diego), supporting measurement, installation, and service technicians in a high-volume, private-equity driven environment.Responsible for:• Building and optimizing daily routes to balance efficiency, territory coverage, and service continuity• Collaborating with Sales Managers to accommodate escalations and time-sensitive requests• Preserving measurement capacity as a pipeline metric for future sales• Scheduling bench tests for new technicians and coordinating with Fleet for vehicle service• Working through internal ticketing systems to resolve: – sooner appointment requests – out-of-area and nonstandard scheduling needs – detailed job notes and tech/client requirements – combining separated appointments for efficiency – showroom product pickups tied to installationsThis role requires constant real-time coordination between sales, operations, field teams, and fleet in a fast-paced growth environment.

Education

• Northeastern University

  Accounting and Finance

  2006 — 2011