Rosairis Suazo
Business Associate @Alegeus
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WORK HISTORY
Business Associate @Alegeus
Orlando, FL, US
As a Business Associate at Alegeus, I support the Member Solutions leadership team by managing key operational and analytical processes that drive team performance, engagement, and efficiency.My role bridges data, people, and process — ensuring supervisors, managers, and directors have the insights and tools they need to make informed, people-first decisions.Key responsibilities: • Maintain and optimize operational reports and dashboards (including performance metrics, NPS, and QA tracking). • Manage and audit databases for accuracy, ensuring up-to-date tracking of staffing, merit increases, and corrective actions. • Support leadership through meeting coordination, documentation, and follow-up actions to maintain accountability and consistency. • Collaborate cross-functionally with HR, Workforce, and Analytics teams to align data tracking with company goals. • Contribute to engagement and recognition initiatives, including team events, mentorship programs, and feedback channels that strengthen culture and retention.My goal in this role is to bring structure, clarity, and connection to everyday operations — helping the team work smarter, stay aligned, and deliver exceptional member experiences.
EDUCATION
Southeastern University
Bachelor of Science - BS, Industrial and Organizational Psychology
SKILLS
ABOUT ROSAIRIS SUAZO
I’m a bilingual (English/Spanish) Business Associate with a background in HR, benefits operations, and people systems—focused on turning complexity into clear, scalable processes.My career hasn’t been linear—from call center sales and administration to marketing, HR, and business operations—but each chapter sharpened my ability to connect people, systems, and strategy in fast-paced environments.Previously, as a Senior Benefits & Wellness Analyst, I supported 850+ employees across 46 states, managing leave programs, open enrollment, RFPs, vendor partnerships, and employee communications. That experience reinforced my belief that strong organizations are built on clear systems, thoughtful processes, and trust.Today, as a Business Associate, I support teams through operational analysis, reporting, and process improvement—helping identify gaps, streamline workflows, and translate data into action.In parallel, I’ve founded a systems-focused consultancy supporting small businesses with automation and operational clarity. This work complements my corporate experience and strengthens my approach to scalability and change management.I care deeply about people-centered work, ethical leadership, and building environments where both teams and businesses can grow.Let’s connect!
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