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Lovey Pathak

Data & AI Professional | Driving Revenue Growth Through Data

Role
Program Manager at Tata Consultancy Services
Location
Gurugram, HR, IN
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Lovey Pathak

I\'ve spent 19+ years at the intersection of data, business strategy, and revenue -…

Experience

  1. Program Manager

    Tata Consultancy Services

    Apr 2018 — Present · Gurugram, IN

    Strategic Growth & Analytics Leadership• Partnered with clients to identify and solve high-impact business challenges, crafting tailored solutions and nurturing executive-level relationships.• Pioneered AI Agent-based pilots in Pricing & Promotion use cases; designed frameworks leveraging internal/external signals, elasticity, and competitive data to semi-autonomously identify market share opportunities.• Delivered $8M in incremental sales for a global healthcare client by leading eCommerce personalization and campaign analytics initiatives.• Designed and deployed a Peer Pricing solution for a Swedish manufacturer, reducing quote turnaround by 60% and discount leakage by 3 points.• Delivered enterprise-wide data strategy using TCS DATOM framework, revealing $16M+ in data-driven growth opportunities.• Built a market-mix model for a global alcoholic beverages company, optimizing marketing spend allocation.• Implemented dynamic pricing strategies for perishables, improving both profitability and sustainability.• Enhanced promo-pack forecasting for a global beverage player, improving sales predictability and planning accuracy.Pre-Sales & Consulting Excellence• Led high-value proposal creation, POCs, and customer discovery sessions to build compelling business cases, significantly increasing win rates.• Adopted a consultative, industry-centric approach to present transformative analytics solutions aligned with client priorities.Team & People Leadership• Built and led large, cross-functional teams to deliver complex analytics programs; promoted a high-performance, collaborative culture.• Actively mentored team members, fostering continuous learning, engagement, and professional growth.

Education

  • Uttar Pradesh Technical University

    Bachelor Of Engineering and Technology, Computer Science Engineering

  • Professional Pricing Society

    Certified Pricing Professional, Pricing

    2017 — 2017

  • Great Learning

    PGP-Artificial Intelligence for Leaders, Artificial Intelligence for Leaders

  • ABV-Indian Institute of Information Technology and Management

    MBA, Finance & Marketing

    2004 — 2006

Skills

  • Analytics
  • Business Strategy
  • Product Management
  • Business Analytics
  • Team Management
  • Business Intelligence
  • Crm
  • Tableau
  • Competitive Analysis
  • Service Delivery
  • Pre-Sales
  • Pricing Analytics
  • Business Analysis
  • Pricing
  • R
  • Program Management
  • Business Process Improvement
  • Strategy
  • Business Development
  • Management
  • Services Maintenance Pricing
  • Product Costing
  • Process Improvement

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Lovey Pathak — Program Manager at Tata Consultancy Services in Gurugram, HR, IN | Unifers