Lovepreet Kaur Jabal

Drug Services Processor @Canada Life

Winnipeg, MB, CA

Reviewed drug exceptions and set up on the Tandem system- Corresponded both by phone and email to the Group Offices, Resource Centers, Benefit Payment Offices, and Group Customer Contact Services- Ran reports using Excel and Access- Scanned, logged, and distributed referrals and prior authorizations- Work environment included some rotational in-office & work-from-home capability