Lovely Kaur

Operations Officer @TD

Mississauga, ON, CA

Supported frontline teams by verifying client information and documentation as part of the AML and KYC due diligence process during transactions.Conducted due diligence reviews on estate beneficiaries and third-party executors, flagging high-risk profiles for further investigation or Enhanced Due Diligence (EDD).Reviewed and verified legal estate documentation (e.g, death certificates, wills, probate documents, power of attorney) to ensure validity and completeness before proceeding with account updates or disbursementsCollaborated with internal teams such as Legal, Compliance, and Fraud Prevention to handle complex or high- risk estate cases, ensuring that all estate accounts were processed in compliance with AML regulations, accurately settled, and securely transferred to rightful beneficiaries.Supported the preparation and submission of Suspicious Transaction Reports (STRs) to AML Department when necessary.Conducted account reviews and documentation validation using Baycom, ensuring all customer files were up to date with proper KYC, risk classification, and AML documentation.Leveraged Admin and S3 systems to maintain accurate client profiles, monitor transactional behavior, and retrieve supporting documentation for internal investigations or regulatory audits.

Kurukshetra University

BCA, computer application

Manav Rachna Educational Institutions

Master of Business Administration - MBA, maketing and human resource