Lovekesh Chanana
Customer Success Executive @Cisco
Signup · Get unlimited contacts
WORK HISTORY
Customer Success Executive @Cisco
Lead global service delivery and adoption for three EMEA-based multinational enterprise customers in the pharmaceutical, healthcare, and oil & gas sectors, managing a combined portfolio exceeding $100M. Accountable for end-to-end delivery of entire CX portfolio - professional services, technical support, and customer success to drive measurable business outcomes and ROI from Cisco solutions.
EDUCATION
Institute Of Technology And Management
Master of Computer Applications (MCA), DOEACC B Level
IIIT Hyderabad
Advanced Diploma, Artificial Intelligence - Machine Learning
Kurukshetra University
Bachelor of Business Administration (BBA), Business Administration and Management, General
SKILLS
ABOUT LOVEKESH CHANANA
Strategic and customer-centric leader with 20+ years of experience transforming global CX and professional services organisations. Proven record of driving CX service delivery excellence, leading high-impact global teams, customer engagements, and scaling delivery operations across diverse industries.Expert in Customer Experience, Professional & Technical Support Services, and Product Management, with a strong focus on operational excellence, data-driven decision-making, and Customer Success. Skilled at building high-performing global teams, optimising processes, and fostering cross-functional partnerships with Engineering, Sales, and Product organisations to deliver measurable business outcomes and exceptional customer value.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.